Website development terms

Scope & deliverables

Your project is scoped and priced in the quote you accept: that’s the definitive list of what’s included. Anything beyond it, whether that’s new pages, new features, or a different direction after work has started, is treated as new scope: it gets its own fixed quote, or is billed at the standard hourly rate, never assumed or added silently.

Payment terms

Builds are paid in stages: 50% to book the build in, and 50% when the site is ready to go live. Larger builds (the Full online store and bespoke work) are split into three: to start, at design sign-off, and at go-live. Your quote states the exact schedule and amounts.

Work starts once the first payment has cleared. Each later invoice is issued as its stage is reached, and is due within 14 days.

You can also spread the build over 12 or 24 equal monthly payments. Twelve months costs nothing extra; twenty-four adds 10% to the build price, shown as its own line on your quote. The first payment is due when you accept the quote; the rest are invoiced on the same date each month and are due within 7 days. Your site goes live once it’s built, not once it’s paid off.

The completed site, its source code, and any handover materials are released, and become yours outright, once the final payment is made. On a monthly plan, if payments fall more than 14 days behind, the site is paused until they’re brought up to date; nothing is deleted.

Hosting and care after launch

Every build is hosted by Studio RR for at least the first 12 months after the site goes live. At go-live you choose Hosting only, or a care plan, which includes the hosting: the plan named on your quote, or any other. Whichever you choose is billed monthly in advance from the day the site goes live.

After 12 months it carries on month to month and either of us can end it with 30 days’ notice. At that point you can also take your site elsewhere: the code and handover materials are yours under the ownership clause below.

The details of what each plan covers are set out in the Hosting & Service Terms sent when your site goes live.

Your responsibilities during the build

You’ll need to provide the content, images, brand assets and any approvals the build depends on. If something’s waiting on you, the timeline moves back by the same amount. That’s not counted as a delay on Rhys’s end, and doesn’t affect the price agreed in your quote.

Revisions

A reasonable round of design and content revisions is included as standard, as part of getting the details right. If what’s being asked for amounts to a different design or a genuine change of direction, rather than refining what’s already agreed, that’s scoped and quoted as new work.

Code & IP ownership

Once your final invoice is paid, you own the finished design, your content and copy, and the specific site you were sold: outright, no conditions attached.

Rhys retains ownership of his own general-purpose code, components and tooling used to build it, so the same building blocks can be reused for future clients, but you get an unrestricted, permanent licence to use the finished site exactly as delivered, for as long as you like.

Third-party platforms and services your site relies on (hosting infrastructure, payment processing, and similar) remain governed by their own separate terms. Neither of us owns those.

Warranties & liability

For 30 days after launch, Rhys will fix, free of charge, any genuine defect in the code he delivered: something that doesn’t work as intended, caused by his own build. That doesn’t cover new requests, content changes, or issues caused by changes made after handover.

Beyond that window, fixes and changes are covered by your ongoing plan if you have one, or billed at the standard hourly rate if you don’t.

Rhys isn’t liable for outages or bugs in third-party services, issues in software or platforms he didn’t build, or loss of business, revenue or data arising from any of this. Where liability can’t be excluded by law, it’s limited to the fees paid for the project.